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Returns Policy
Returns Policy
VerraWell Refund & Returns Policy
VerraWell Refund & Returns Policy
At VerraWell, we’re honored to be part of your wellness journey. Our supplements and products have supported countless customers, including our own families and friends, in achieving their health and wellbeing goals. We’re passionate about helping you feel your best, inside and out.
Our mission is to empower you to experience sustainable, long-term wellness. But supplements aren’t like a pair of shoes — you can’t just try them on once and expect immediate results. You need to give them time to work by using them consistently and allowing your body to adjust and thrive.
We’re confident that you’ll love the healthier, more vibrant version of yourself.
Our Refund & Returns Policy
Our Refund & Returns Policy
At VerraWell, your satisfaction is our top priority. That’s why we stand behind our products with a 180-day, 100% money-back guarantee. If at any point you decide a product isn’t the right fit for you, you’re fully protected. Just return the empty container(s), and we’ll refund every penny — no questions asked.
Here’s how it works:
- Contact Us
Email our dedicated support team at support@verrawell.com or use the Contact Us form on our website. - Provide the Following Details:
- First Name and Last Name
- Email and Phone Number used to place the order
- Shipping Address (including City, State, and Zip Code)
- Order Number
- Items you wish to return, and the quantity
- First Name and Last Name
- Receive Return Instructions
Our team will respond within 24-48 business hours (Monday through Friday, 10 AM to 7 PM Eastern Time) with the return address and further details. - Return Your Order
Send back the empty container(s) along with the original order invoice and the return confirmation number.- Please note: Customers are responsible for return postage.
- We recommend using tracking and delivery confirmation for your records.
- Returns must be received within 180 days of your original purchase date to be eligible for a refund.
- Please note: Customers are responsible for return postage.
- Processing Your Refund
Once we receive your return, we’ll promptly process your refund — excluding shipping costs — back to your original form of payment. Please allow adequate time for shipping, quality control, and coordination with your bank or credit card company.
Important: All items must be returned in accordance with these guidelines to qualify for a refund. We’ve designed this policy to be fair to our customers while ensuring we can continue to offer high-quality wellness products for years to come.
Return Address:
285 NORTHEAST AVE
TALLMADGE, OH 44278
UNITED STATES
Contact Us
Email: support@verrawell.com
Call: +1 (218) 520-9098
Customer Support Hours: Monday – Friday, 10 AM – 7 PM EST
Copyright 2025 – VerraWell – All Rights Reserved.
Disclaimer: Please note: The information presented on this website is solely for informational purposes. This information should not be seen as a replacement for advice provided by your physician, healthcare professional, or any details found on product labels or packaging. It is important not to rely on the information from this website for the diagnosis, treatment, prescription of medication, or any other form of medical care. Always consult with your physician or healthcare professional before taking any medication, nutritional supplement, herbal remedy, homeopathic treatment, or pursuing any health-related procedure. If you have a medical condition or suspect you might have one, promptly contact your healthcare provider. Do not disregard professional medical advice or delay seeking it based on information you have read on this website. The information provided on this website and any products or services purchased from it do not establish a doctor-patient relationship between you and any affiliated physicians. Statements about dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.